Get in Touch With Us
Whether you have a question about how a sweepstakes casino works, want to flag something that looks out of date, or have a suggestion for what we should cover next, this page explains how to reach the team at coinfan.net and what happens after you do.
How to Reach Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you quickly, a short description of your enquiry at the top of your message makes a real difference — it means we can route it to the right person without going back and forth.
What You Can Write to Us About
There is no strict list of topics. If it relates to this site or its subject matter, we want to hear it. The most common reasons people contact us include:
- Questions about sweepstakes casinos — If something in our reviews or guides is unclear, or you want more detail on how the sweepstakes model works, ask us directly.
- Corrections and accuracy flags — Offer terms change, state availability shifts, and redemption conditions get updated. If you spot something that looks wrong or out of date, please tell us. We take accuracy seriously and investigate every report.
- Content suggestions — Researching a platform we have not covered yet, or want a deeper comparison on a specific topic like redemption speeds or coin packages? We consider reader suggestions when planning new pages.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino platform and want to explore how we might work together, introduce yourself and outline what you have in mind. We review all approaches on their editorial merits.
- Responsible play concerns — If you or someone you know is finding it hard to manage their time or spending on these platforms, mention it in your message and we will point you toward appropriate support resources.
What Happens After You Send a Message
Your message goes to a member of the editorial team — not an automated inbox. We do not send templated replies as a substitute for actually reading what you wrote. Our target is two working days, though during busier periods it may be a little longer. We will always follow up.
A Note on How We Work
coinfan.net is an independent comparison site covering sweepstakes casinos and social casino platforms available to players in the US. Our rankings are based on editorial research — factors like welcome offers, coin structures, game range, and redemption conditions — and are not determined by commercial arrangements. Platforms may pay commission when readers follow links, but that relationship does not decide where they appear in our rankings.
We cover how these platforms work, how their dual-currency models compare, and what readers in different states should be aware of before signing up. If our coverage has been useful — or if something we published needs a second look — we genuinely want to know. Reader feedback shapes the site.
For a broader look at how we assess and rank the platforms featured here, our reviews explain the criteria behind each rating, including the offer terms and any state-level restrictions that apply.
A Reminder About State Availability
Sweepstakes casino availability in the US varies by state, and laws in this area are changing frequently. If you are contacting us about whether a specific platform is available where you live, the most reliable answer is always to check that operator's current terms directly — state rules and individual operator decisions can shift after our reviews are published.
We do our best to keep information current, but we cannot guarantee real-time accuracy for every jurisdiction. If you have found a discrepancy between what we say and what an operator actually states, that is exactly the kind of correction we want to hear about.
Thank You for Reading
This site exists because people want clear, honest information about social casino and sweepstakes platforms before they sign up. Your questions, corrections and feedback are part of what keeps that information useful. We look forward to hearing from you.